[PDF] Juran’s Quality Handbook: The Complete Guide to Performance Excellence, Seventh Edition

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Juran’s Quality Handbook: The Complete Guide to Performance Excellence, Seventh Edition

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Author : Joseph A. Defeo
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Description : The cornerstone text onquality management and performance excellence ndash; thoroughly revised to reflectthe latest challenges and developments The ldquo;body of knowledgerdquo; for the science ofquality management and performance excellence for more than half-a-century, Juranrsquo;s Quality Handbook has been completely updated to meetthe ever-changing needs of todayrsquo;s business and quality professionals. Underthe guidance of a team of top experts, this authoritative resource demonstrateshow to apply the right methods for delivering superior results and achievingexcellence in any organization, industry, or country. Juranrsquo;s Quality Handbook, Seventh Edition provides you with a complete roadmap forthe discipline — clearly written to make sure you know where you are in theprocess and what you must do to reach the next level. Within its pages, youwill find A-Z coverage ndash; from key concepts, methods, research, and tools topractical applications on the job. Herersquo;s why this is the best edition yet:bull; Updated chapters on Lean, Six Sigma and the Shingo Prizebull; NEW chapters on Risk Management and Building a Quality Management Systembull; NEW material on the history of quality managementbull; All ISO and other regulatory standards have been updatedbull; NEW statistical tables, charts, and databull; Examples and case studies throughout demonstrate how others have appliedthe methods and tools discussed in real-world situations

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